Terms of Service

Last updated 26 October 2026

Plans and availability · Refunds and withdrawal

1. What Mivo is

Mivo is a tool for collecting video references on boards. You can add supported links and files, then find and view your references online. Import and playback depend on supported formats and source availability. Offline access depends on your plan and device; it is not included in Free.

Mivo is operated by:
Pactio Media Adrian Idzikowski
Chroboty 5, 96-300 Żyrardów, Poland
NIP (tax ID): 8381867868, REGON: 381692818
Contact: kontakt@pactio.pl.

2. Your account

You need an account to use Mivo. Keep your login details to yourself — anything done through your account is treated as done by you. Tell us straight away if you think someone else has access.

You must be at least 16 years old, or have permission from a parent or guardian.

3. Your content, and what we do with it

Mivo provides storage space. You are responsible for what you store in it. We do not select, review, edit or curate the material on your boards. We act on your instruction: you decide what goes on a board, and the service stores it for you.

You keep all rights to what you upload or save. You give us only the narrow permission we need to actually run the service — to store your material, convert it into formats that play on your devices, generate thumbnails, and show it to you and to anyone you invite to your board. Nothing more. We do not use your material to promote Mivo, we do not sell it, and we do not share it with anyone you have not invited.

By saving material to a board, you confirm that you either hold the necessary rights, or that your use is covered by an exception in the law that applies to you — for example private use, quotation, or research. Deciding that is your call, not ours. If you are not sure whether you may store something, do not store it.

We do not monitor boards and we have no general obligation to do so. We do not claim to know what is on them.

4. What must not go on a board

Do not use Mivo to store or share material that:

Also, do not resell access to Mivo, and do not use it to build a public library or redistribution service. Mivo is for your own reference work and your invited collaborators.

5. Reporting content

If you believe material stored on Mivo infringes your rights or is otherwise unlawful, write to kontakt@pactio.pl with the subject line Content report. Please include:

We review reports and act on them without undue delay. Where a report is justified we remove or disable access to the material, and we tell the account holder what was removed and why, so they can respond. If we get it wrong, tell us and we will restore it.

Accounts that repeatedly store infringing material will be suspended.

6. Plans and payment

Free is available now. It includes one board you own, up to ten references, notes, search within a board and viewing shared boards. Folders, search across your boards, offline boards and inviting collaborators are part of Premium. No payment is required to use Free.

Mivo Premium is an optional one-time purchase made in the Mivo app for iPhone through Apple's in-app purchase system. You pay once; nothing renews. The price is shown by the App Store, in your local currency and including any applicable taxes, before you confirm. Premium raises the limits of Free and adds folders, search across boards, offline boards, collaborator invites and removes ads, as described on the Premium screen in the app. You can restore a past purchase on a new device with Restore purchases using the same Apple ID. Mivo Studio, the separate editor workflow, is in development and is not part of Premium.

The payment is processed by Apple and is governed by Apple's terms. Mivo does not see or store your card details. Accounts with previously granted paid-plan access retain their existing rights. For help with a purchase, write to kontakt@pactio.pl.

7. Refunds and withdrawal

Mivo Premium is bought from Apple through the App Store, and Apple is the seller for the payment. Refund requests for a Premium purchase are handled by Apple at reportaproblem.apple.com, under Apple's terms. By buying Premium you ask for the digital content to be made available immediately and you acknowledge that, once it has been supplied, you may lose the statutory right of withdrawal, to the extent the law allows. This does not limit any right you have by law that cannot be excluded, including remedies for digital content that does not conform to the contract.

For help with a purchase, write to kontakt@pactio.pl with your account email, the purchase date and, if you have it, the Apple order number.

8. Availability, and ending things

We aim to keep Mivo running, but we do not promise it will be available without interruption. We may change or discontinue features.

You can delete your account at any time. Doing so deletes your boards and the material stored in them, and this cannot be undone. Export anything you want to keep first.

We may suspend or close an account that breaks these terms. Except where the law requires otherwise, we will tell you why and give you a chance to respond.

If we shut Mivo down, we will give you at least 30 days' notice and a way to export your material. Mivo Premium gives you access to the paid features for as long as Mivo operates as a service; where the law or Apple\u2019s policy requires a refund, it will be handled as described in section 7.

9. Third-party platforms and sources

Mivo is not affiliated with, endorsed by or sponsored by TikTok, Instagram, YouTube, Facebook, Pinterest, X, Reddit, Vimeo or any other platform whose links you add. Their names belong to their owners. Whether a link can be imported or played depends on the platform and can change or stop at any time without notice. You are responsible for complying with the terms of every platform and the rights of every creator whose material you save, and for the way you use that material.

10. Our side of it

The Mivo name, logo, software and design are ours. These terms do not give you the right to use them beyond using the service itself.

Mivo is provided as it is. To the extent the law allows, we are not liable for indirect or consequential loss, or for lost work or lost material. Nothing here limits liability that cannot be limited by law, including for death, personal injury, or intentional harm. Where our liability can be limited, it is limited to what you paid us in the twelve months before the problem arose.

We do not guarantee that Mivo will be error-free, that material will be available or playable from any source, or that stored material will never be lost. Keep your own copy of anything important. To the extent the law allows, we are not responsible for the content stored by users, for the availability of third-party platforms, or for interruptions caused by events outside our reasonable control, such as outages of hosting, network, Apple or platform services.

If a claim is brought against us because of material you stored, or because you broke these terms or someone else's rights, you are responsible for it and will cover our reasonable costs arising from it, to the extent the law allows. For Apple purchases, Apple is not responsible for supporting or maintaining Mivo; those questions go to us. Apple and its subsidiaries are third-party beneficiaries of the purchase terms.

11. Changes to these terms

We may update these terms. If a change materially affects you, we will tell you at least 14 days before it takes effect, and you can close your account before then if you disagree.

12. Law

Polish law applies. If you are a consumer, you keep the protections of the law of the country you live in, and you can bring a claim before your local courts.

Questions about any of this: kontakt@pactio.pl. See also: Privacy Policy.